Privacy Policy
As part of our mission to help make the digital landscape a better place, we are firm believers in the user’s basic right to privacy. To that end, we have made privacy a core value, to be upheld at any and all instances.
Introduction
Deskforce Ltd. (“us”, “we” or “Company”) respect the privacy of our users (each, “you” or “User”) and are committed to protect the privacy of Users who access, visit, use or engage with our website(s) or any other online services we provide via our analytics technology services which our clients use on their websites, or on websites where our clients have permission to use our online services, or on websites where our clients have programmatic access to thereof (collectively: the “Services”).
The Company has papered this Privacy Policy to outline our practices with respect to collecting, using and disclosing your information when you use the Services.
We encourage you to read the Privacy Policy carefully and use it to make informed decisions. By using the Services, you agree to the terms of this Privacy Policy and your continued use of the Services constitutes your ongoing agreement to the Privacy Policy. The Privacy Policy is a part of the Terms of Service and is incorporated therein by reference.
In this Privacy Policy you will read about, among other things:

  • What type of information we collect
  • Cookies and other technologies
  • How we use the information
  • With whom we share the information and for what purpose
  • International transfer
  • For how long we retain the information
  • Your privacy rights
  • How we protect your information
  • Advertisements
  • Minors
  • Advertising ID and Advertising Identifier
  • How to contact us
  • What type of information we collect
  • We may collect two types of data and information from our Users.
    The first type of information is un-identified and non-identifiable information pertaining to you, which may be made available or gathered via your use of the Services (“Non-personal Information”). We are not aware of the identity from which the Non-personal Information is collected. Non-personal Information which is collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information about your device (e.g., the device you use, the type of browser and operating system your device uses, language preference, etc.), in order to enhance the functionality of the Services. We may also collect information about your activity on the Services (e.g., mouse movements, mouse clicks, actions, online browsing etc.).
    The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Information”). Such information may include:
    Account Information: When you sign-up and register to the Services, you will be asked to provide us certain details about yourself.

    Voluntarily Information: We may collect information which you provide us voluntarily. For instance, when you respond to communications from us, communicate with us via email or share additional information about yourself through your use of the Services. We may also collect the feedback, suggestions, complaints and reports which you send to us. Please note that we may also collect complaints about you from other Users, which may include your Personal Information.

    Device Information: We may collect Personal Information from your device. Such information may include geolocation data, IP address, unique identifiers (e.g., MAC address and UUID) as well as other information which relates to your activity through the Services.
    For avoidance of doubt, if we combine Personal Information with Non-personal Information, the combined information will be treated as Personal Information as long as it remains combined.
    Cookies and other technologies
    We may use cookies and other technologies or methods of web and mobile analysis (e.g., pixels) to gather, store, and track certain information related with your access to and activity through the Services, including when you visit our website(s).
    A “cookie” is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and may be used for various different purposes. These purposes include, among other things, allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and the Services quicker, easier and smoother.
    You may remove the cookies by following the instructions of your device preferences. However, if you choose to disable cookies, some features of the Services may not operate properly and your online experience may be limited.
    We may also use a tool called Google reCAPTCHA v3 (“Google reCAPTCHA”) to fight spam and abuse as part of our Services. We will not use Google reCAPTCHA for any other purposes. Google reCAPTCHA collects hardware and software information, such as device and application data, and sends these data to Google for analysis. The information collected in connection with your use of the service will be used for improving reCAPTCHA and for general security purposes. The information will not be used for personalized advertising by Google. Google’s ability to use and share information collected by Google reCAPTCHA is restricted by Google Privacy Policy and Terms of Service. For more information, please refer to https://policies.google.com/privacy?hl=en.

    How we use the information
    We use and share Personal Information in the manners described in this Privacy Policy. In addition to the purposes listed above, the information we collect, which may include your Personal Information, is used for any of the following purposes:
    To set up your account and to provide our Services (e.g., to provide analytics which allow websites, app developers, advertisers and third-party ad platforms to better understand the effectiveness of their various content);
    To identify and authenticate your access to certain features of the Services;
    To communicate with you and to keep you informed of our latest updates;
    To perform a research or to conduct analytics in order to improve and customize the Services to your needs and interests;
    To support and troubleshoot the Services and to respond to your queries;
    To investigate and resolve disputes in connection with your use of the Services;
    To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Services; and
    To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request.
    With whom we share the information and for what purpose
    We do not rent, sell, or share your Personal Information with third-parties except as described in this Privacy Policy.
    We may share Personal Information with the following recipients: (i) third party services that you choose to connect to your account on our Service; (ii) our subsidiaries and affiliated companies; (iii) subcontractors and other third-party service providers; (iv) auditors or advisers of our business processes; and (v) any potential purchasers or investors in the company.
    In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our recipients for any of the following purposes: (i) storing or processing Personal Information on our behalf (e.g., cloud computing service providers); (ii) processing such information to assist us with our business operations; (iii) performing research, technical diagnostics, personalisation and analytics.
    We may also disclose Personal Information, or any information you submitted via the Services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies, including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our affiliates, our Users, yourself or any third-party; (vi) for the purpose of collaborating with law enforcement agencies; and (vii) in case we find it necessary in order to enforce intellectual property or other legal rights.
    Third-party collection of information
    Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties via the Services (e.g., by connecting your account on the Service with third party services or by clicking on a link to any other website or location) or via other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them.
    You acknowledge that we are not responsible for the products, services, or descriptions of products or services that you receive from third-party sites or to the content or privacy practices of those sites, and that this Privacy Policy does not apply to any such third-party products and services. You are knowingly and voluntarily assuming all risks of using third-party sites to purchase products and services. You agree that we shall have no liability whatsoever with respect to such third-party sites and your usage of them.
    International transfer
    Since we operate globally, it may be necessary to transfer data, including Personal Information, to countries outside the European Union. The data protection and other laws of these countries may not be as comprehensive as those in the European Union − in these instances we will take steps to ensure that a similar level of protection is given to Personal Information, including through adequate contractual measures. You hereby consent to the transfer of Personal Information to countries outside the European Union.
    Your privacy rights
    We respect your privacy rights and therefore you may contact us at any time and request: (i) to access, delete, change or update any Personal Information relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted); or (ii) that we will cease any further use of your Personal Information (for example, you may ask that we will stop using or sharing your Personal Information with third-parties) or that we shall remove your Personal Information (subject to any other legal obligation that may require us to keep the information).
    If you wish to raise a complaint on how we have handled your Personal Information, please contact us directly at privacy@deskforce.com. If you are not satisfied with our response or believe we are collecting or processing your Personal Information not in accordance with the laws, you can complain to the applicable data protection authority.
    For how long we retain the information
    Please note that unless you instruct us otherwise we retain the information we collect for as long as needed to provide the Services and to comply with our legal obligations, resolve disputes and enforce our agreements. Without derogating from the foregoing, in any other case we will retain the information for a maximum period of three years. We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
    How we protect your information
    We take great care in implementing and maintaining the security of the Services and your information. We employ industry standard procedures and policies to ensure the safety of your information, and prevent unauthorized use of any such information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.
    If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly at privacy@deskforce.com.
    Advertisements
    We may also use our third-parties and share with them Users’ information to assist us in evaluating the success of our advertising campaigns and help us retargeting our Users. You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
    Corporate transaction
    We may share information, including Personal Information, in the event of a corporate transaction (e.g., sale of a substantial part of our business, merger, consolidation or asset sale of an asset or transfer in the operation thereof) of the Company. In the event of the above, the acquiring company or transferee will assume the rights and obligations as described in this Privacy Policy.
    Minors
    The Services are not designated to individuals under the age of 16. If you are under 16 years old, you should not use the Services, or provide any Personal Information to us.
    We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that an individual under the age of 16 has shared any information, we will discard such information. If you have any reason to believe that a minor has shared any information with us, please contact us at privacy@deskforce.com.
    Advertising ID and Advertising Identifier
    The Google Advertising ID is an anonymous identifier, provided by Google Play services. If your device has an Advertising ID, we may collect and use it for advertising and user analytics purposes. We may also use Apple’s Advertising Identifier (IDFA), which is a non-permanent device identifier provided by Apple, and any information obtained through the use of the Advertising Identifier, for the purpose of advertising.
    By using the Services you explicitly agree that we may associate your Advertising ID and your Advertising Identifier with your applicable persistent device identifier. This will facilitate our ability to improve your personalized experience. Further, we may use other persistent identifiers for non-advertising purposes. If your device does not have Advertising ID or Advertising Identifier respectively, we will use other identifiers.
    Updates or amendments to the Privacy Policy
    We may revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on our website(s) (as reflected in the “Last Revised” heading). In the event of a material change to the Privacy Policy, we will notify you through the Services or via email. We encourage you to review this Privacy Policy regularly for any changes.
    Your continued use of the Services, following the notification of such amendments, constitutes your acknowledgement and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
    How to contact us
    If you have any general questions regarding the Services or the information that we collect about you and how we use it, please contact us at privacy@deskforce.com.
    Information about us
    The details of the Company are as follows:
    Deskforce Ltd.
    Tzeret 15, Jerusalem, Israel

    Last Revised: February, 2019