Save 8$ per agent by using Deskforce with your Zendesk for calls!

The Zendesk family of products work together to help you improve customer relationships

Deskforce’s Zendesk integration enables your company to extend the features of Zendesk by allowing click2call and popup functionality. Calling and receiving calls from your contacts and customers is as simple as answering the phone. It could not get easier than that!

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    Zendesk & Deskforce Benefits

  • Local Presence

    Boost your connect rate with Local Presence virtual phone numbers. Enjoy 500% more pick-ups as you dial across the US and Internationally.

  • Voicemail Drop

    Save time by leaving voicemails while you are on to the next dial. Record as many Voicemails as you like and choose the right one to leave based on your prospective customer.

  • Click-to-call

    Load up a list of prospective customers and efficiently dial down the list in Zendesk or anywhere on the web.

  • Any Device. Anywhere.

    Deskphone, mobile phone, or computer with headset - Deskforce has you covered.

  • Live Call Coaching

    Listen to live calls as they are happening. Barge in to help out or simply whisper only to your agent to help close the deal.

  • Call recordings

    Record calls and store them in Zendesk to listen to help with coaching or revisiting prospective clients caught in a long sales-cycle.

  • Custom Call Dispositions

    Enable your team to use dispositions in your own Sales Lingo and Process.

  • Reporting Insights

    Quickly identify rock stars and poor performers by reviewing call metrics over any time period.

  • Screen Pops

    Deal size, Organization information, Name and Location -- CRM data pushed to your screen for every incoming call.