Automatically dial from your SugarCRM contacts with our Chrome browser plugin.

Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the individual. Users get powerful functionality they actually want to use, driving higher adoption and greater business insights.

Deskforce’s SugarCRM integration enables your company to extend the features of Sugar by allowing click2call and popup functionality. Calling your contacts is as simple as clicking on their listing and answering the phone. It could not get easier than that!

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    SugarCRM & Deskforce Benefits

  • Local Presence

    Boost your connect rate with Local Presence virtual phone numbers. Enjoy 500% more pick-ups as you dial across the US and Internationally.

  • Voicemail Drop

    Save time by leaving voicemails while you are on to the next dial. Record as many Voicemails as you like and choose the right one to leave based on your prospective customer.

  • Click-to-call

    Load up a list of prospective customers and efficiently dial down the list in SugarCRM or anywhere on the web.

  • Any Device. Anywhere.

    Deskphone, mobile phone, or computer with headset - Deskforce has you covered.

  • Live Call Coaching

    Listen to live calls as they are happening. Barge in to help out or simply whisper only to your agent to help close the deal.

  • Call recordings

    Record calls and store them in SugarCRM to listen to help with coaching or revisiting prospective clients caught in a long sales-cycle.

  • Custom Call Dispositions

    Enable your team to use dispositions in your own Sales Lingo and Process.

  • Reporting Insights

    Quickly identify rock stars and poor performers by reviewing call metrics over any time period.

  • Screen Pops

    Deal size, Organization information, Name and Location -- CRM data pushed to your screen for every incoming call.