Happy Holidays

Dear Friends,

This past year has seen many company milestones and accomplishments, and stellar growth.  We’ve got a lot of exciting things in store for 2019 and we can’t wait to share every bit of it with you!

Some highlights from 2018

New Technology

Deskforce SMS — Your special ingredient!

SMS has become the lingua franca of realtime communication and meaningful engagements. The importance of SMS technology has grown and now is at the core of your business process.

This past year we updated our products so that they are natively integrated with SMS technology. Now you can create messaging logic that works for you! Learn more.

Upgraded Predictive Dialer and PBX platforms — Could it get any better?

Our upgraded Dialer and PBX platforms are reconfigured to deliver user-friendly sophistication with new features we’re sure you’ll love.

Our Dialer got yet another major upgrade that brings your contact center even more engagements and conversions! This upgrade gives you the tools to give the best leads, from the best affiliate to the best agent. Learn more.  

We’ve upgraded our PBX System to provide you with more independence and an enriched user experience. From reports to configuring and changing extensions, our platform has never been easier to use. Learn more.

Customer Success Managers (CSMs) — Our New Approach

2018 was a year of improvements in servicing our partners. We’re committed to making sure each one of you will have a business partner on our end to ensure productivity, efficiency, and optimization. Our CSMs are here to help your business succeed.

 

We’ve Expanded!

Three new offices

Deskforce now has offices in Tel Aviv and Paris, and has relocated in Sofia to a larger new workspace! In addition to our original Jerusalem location, this expansion enables us to continue building our employee base and our service to you. In town? Come visit us!

We’ve been working hard on a host of exciting new upgrades to our technology and we’re sure that you’ll be very pleased with the results. Stay tuned as we announce these upgrades and features.