Jerusalem, Israel (November 30th) — Deloitte has crowned Deskforce, formerly Innitel, as one of Israel’s fastest growing technology companies, following their revenue growth of 710% over the past 4 years (2013-2016) . The Deloitte Technology Fast 50 ranking comes days after its release of version 4.2 of its innovative Atomic Dialer.
Deskforce technology enables businesses to not just interact with their clients in ways that were previously only available to large enterprise, but to Deskforce presence is worldwide, and reported substantial growth from day one. Deskforce Software is a creative blend of Chat, Voice, Email, SMS integrated within the CRM of the SME or stand alone and via automation, scoring tools and big data analysis, increases the productivity of the team, accelerate the engagement process in B2C models while increasing the retention of employees within their company.
The Deloitte Technology Fast 50, one of Israel’s foremost technology award programs, ranks the country’s fastest-growing technology companies based on their growth percentage over the last four years. The Fast 50 ranking honors business growth and technological innovation as well as Israeli entrepreneurial spirit. The “Technology Fast 50” is part of a national and international program run by Deloitte.
Making it on the Technology fast 50 shows a deep understanding of the market.” Said Shally Tshuva Technology, Media & Telecommunications Industry Leader at Deloitte Israel. “Presenting such growth rates shows that Deskforce holds the agility needed to prosper in a challenging and dynamic market. “
Deskforce CEO Elie Rubin commented: “We grow because our clients grow when they use our line of products. We are thrilled that our customers have experienced such growth with our products, and new businesses signing on everyday are experiencing the same. We strive to develop new products using machine learning methodology that will beneficiate soon our clients, increase our market share from SMB to Enterprises. The Deloitte Fast 50 ranking is a statement to our amazing team in Israel and Bulgaria and commitment to excellence in our products, technology and customer service. We take great pride in back to back Fast 50 recognition as a bootstrapped company, great things are yet to come!”
Deskforce CTO Dan Leubitz added: “ The way we communicate is evolving, as such, the tools call centers and SMB’s need to drive productive prospect conversations and support and engate customers needs continuous sharpening.
Today’s consumers are ever empowered and always-on, marketers need technology that goes beyond managing sales and leads, to one that helps manage interactions across channels while providing insights into what works, provides recommendations and is fully integrated with marketing to align sales and marketing efforts. Deskforce is focused on the needs of the call center to empower and motivate manpower, lower costs, and increase performance while adapting marketing efforts to today’s tech savvy consumer.”
Deskforce, formally Innitel, is a self-funded Jerusalem-based startup with a branch office in Sofia, Bulgaria. Focused on cloud-based Call Center software, Deskforce equips businesses with a full ecosystem of cloud-based software that consolidate the business process and strengthens business intelligence efforts. Deskforce’s real-time communication solution empowers, augments and motivates agents to increase productivity across sales, retention and support departments.