Deskforce, a leading provider of cloud communications for business, has now partnered with Airsoft to integrate Deskforce’s CloudPBX platform into the Airsoft platform. This integration will allow brokerage companies to streamline the way they engage with customers, clients, and prospects by enabling seamless voice and SMS messaging for contextual customer connections. Click2Call, call recordings, and Call-IQ for inbound and outbound calling activities.
The Deskforce integration with AirSoft allows users to connect with customers or prospects without leaving the platform interface. This integration provides customers with the ability to reach contacts wherever they are, enabling richer customer connections for deeper relationships and more meaningful engagement through voice and messaging.
“Any brokerage company will advance their KPI’s by monitoring customer touchpoints, documenting call activity, listening to recorded calls, knowing who is calling, and placing targeting automated voice calls to key prospects. The integration of Deskforce into Airsoft empowers the user experience for increased productivity and enhanced customer connections,” said Elie Rubin, CEO of Deskforce.
Mr. Rubin continued, “We are on a roll! More and more platforms are coming to Deskforce to empower their platform to provide voice and messaging functionality. Furthering Deskforce’s existing partnership with Airsoft to include all the best of our CloudPBX with Airsoft’s Trading Platform is the perfect complement to our robust offering of cloud communications solutions for business. We are excited to continue to innovate with Airsoft on new and clever ways to help brokers stay connected. We look forward to adding many other platforms and CRM’s into the deskforce family!”
With the Deskforce Extension for Airsoft, traders can also:
- Make voice calls to contacts from within the Airsoft platform
- Track outbound call history with up-to-date call status
- Listen to recordings of all calls
- Create/manage customized voice templates
- Informational pop-ups upon ring.
- And more!
Deskforce is a self-funded Jerusalem-based startup with a branch office in Sofia, Bulgaria. Focused on cloud-based call center software, Deskforce equips businesses with a full ecosystem of cloud-based software that consolidates the business process and strengthens business intelligence efforts. Deskforce’s realtime communication solution empowers, augments, and motivates agents to increase productivity across sales, retention, and support departments. For more information please visit https://www.deskforce.com or CONTACT: Arina, +972-54-6254456, Arina@deskforce.com
CRM / Back Office contain various integration options, and they’re designed to help sellers approve their stats, increase sales and retention.
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