Coronavirus epidemic: Setting up a remote work team during the crisis

Coronavirus epidemic: Setting up a remote work team during the crisis

Covid-19 is spreading so fast and you need to remain indoors to ensure your protection at all times. In the meantime, you cannot forget the responsibilities that you have to fulfill as well. That’s where you can think about setting […]

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Harnessing AI, Voice Analysis and Algorithms to enable Intelligent Matching in Contact Centers

AI Voice Analysis

We can see how Artificial Intelligence and other advance technologies are penetrating to different industry segments. Along with that, it is the high time to think about getting the benefits delivered by AI to contact centers as well. Then you […]

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