Established in 2009, Deskforce has quickly established itself as a global partner to call centers and businesses alike. Deskforce specializes in design and implementation of single and multi-site complex communication systems and custom software integrations.
The question to be answered is: what can you really do with $1 a day. A dollar can get you farther than you think even in today’s economy. Some will use it to quench their thirst or get that fresh […]
Companies that are hunting for a call center software usually look for a tool that can help meet their organizational needs and the needs of their customers. Everyone can agree that the structure of the software and customer satisfaction go […]
PRODUCT DESCRIPTION Predictive Dialer – Atomic Dialer, an automated Predictive Dialing platform utilized by call centers across many verticals paves the way for agent productivity and success by avoiding busy signals, voicemails, disconnected lines, invalid numbers, and no-answers. Atomic Predictive […]
Deskforce is in the process of moving our Bulgarian office into a new facility, after months of planning the space, colors of tiles, wiring, and motion sensors the facility will soon be a beautiful functional space for our team. I […]
Integration and Voip is one of those classic relationships that add value to your operation. Notwithstanding, a standalone system can operate quite well for you and your call center, but there are some streamlining and efficiencies that can guarantee you […]
Deskforce is privileged to have been founded and cultivated in Jerusalem. To be one of the fastest growing tech companies based in a city filled with the history of mankind and home to the largest religions, the significance is […]
While looking at your leads in your CRM, you begin to hunt and peck the contact’s phone number into your deskphone… 10 seconds later you manage, if you are able to dial the correct number without fat fingering the dial […]
We are approached everyday by companies wishing to direct market or provide support for their product or services. It’s a daunting task to research and locate a suitable platform that solves your pain point. Our analytics show us that decision […]
Ring, Buzz, Ding, UhOh, You got Mail… Ok so the last one we don’t hear very often anymore, 🙂 but you get the point;) We have different methods that we prefer to communicate and for different reasons, and as such, […]
Deskforce is pleased to announce that it has secured funding from a US-based Venture Capital for its Series A Financing round led by Cornerstone Venture Partners. This round is to expedite growth as a Customer-Centric Contact Center platform. This represents […]
