Established in 2009, Deskforce has quickly established itself as a global partner to call centers and businesses alike. Deskforce specializes in design and implementation of single and multi-site complex communication systems and custom software integrations.
Selecting Metrics Taking a pulse of your outbound sales operation ensures that your team will hit their targets. These 13 data points are ones that you need to be watching like a hawk! Conversion Rate First and foremost, is this […]
Your Sales reps spend only 37% of time selling.. let’s flip that for you.. Your sales sniper you just hired is not sniping your leads 63% of the time. Oh, and if his productivity isn’t helping you hit your targets, […]
FOR IMMEDIATE RELEASE: Thursday Feb 21 2019 Nicky Nikolaev DeskForce nicky.nikolaev@deskforce.com Jerusalem, Israel: Deskforce, a leading provider of cloud communications for business, has started accepting Bitcoin payments in addition to conventional payment methods. Providing call centers and more than 10,000 […]
How to Introduce Technology that Increases Sales without Losing the Human Touch During the Systems in the City conference in March 2017, Richard Peers, Senior Director Financial Services Industry at Microsoft, suggested that by 2020 85% of all customer contacts […]
Predictive dialers. Time. It’s the measurement of our accomplishments and for the call center it’s everything. How much time it takes for an agent to reach an opportunity, how much time is spent dialing, these all tasks eat time like […]
Cloud-based phone systems, or VoIP calling, and the technology that has developed with it such as predictive and power dialers, enable businesses to vastly expand their reach when direct calling. At the same time, an “anti-spam” mentality and now industry […]
Dear Friends, This past year has seen many company milestones and accomplishments, and stellar growth. We’ve got a lot of exciting things in store for 2019 and we can’t wait to share every bit of it with you! Some highlights from […]
It’s not a miracle! Yet another major upgrade of our Dialer that will bring your contact center even more engagements and conversions! This upgrade gives you the tools to give the best leads, from the best affiliate to the best […]
Deskforce will once again exhibit at IFXExpo in Cyrpus. IFX is the first and largest financial business to business expo in the world. Come see us at booth #128 and let’s talk about how to get you one step ahead […]
THE STARTUP NATION IS BACK IN PARIS FOR VIVA TECHNOLOGY 2018 – Deskforce is one of just 12 presenting Israeli companies at the forefront of Israeli Innovation. Come see us May 24th-26th in Paris and learn about our innovation and vision! […]
