Acceptable Use Policy
Any and all use of the Services is subject to and conditioned upon compliance with the following AUP. If you have an Agreement with Us, this AUP is incorporated into and made a part of your Agreement with Us.
The Services (including any device, system, network, or account used in connection with the Services, or the Website) may not be used to:
(i) Violate any applicable law, including U.S. federal, state, or local laws or regulations, or any applicable law or regulation of any foreign jurisdiction;
(ii) Infringe, misappropriate, or otherwise violate Our rights or the rights of any third party (including intellectual property, privacy, personality, publicity, or otherwise; or display or use Our marks without Our consent or in violation of Our policies;
(iii) Perform auto-dialing or “predictive dialing” in an abusive manner; trunk or forward your Deskforce phone or fax number to other numbers that handle multiple simultaneous calls or to a private branch exchange (PBX) or a key system; traffic pumping or access stimulation of calls through the Services or the Website;
(iv) Exploit or harm minors;
(v) Interfere, inhibit, compromise, or otherwise harm the Services or the Website (regardless of intent or knowledge); transmit any material that contains viruses, time or logic bombs, Trojan horses, worms, malware, spyware, or any other programs that may be harmful or dangerous;
(vi) Act in an indecent, offensive, threatening, harassing, defamatory, libelous, fraudulent, malicious, disruptive, tortious, or other objectionable manner; or create a false caller ID identity (i.e., ID spoofing), forge addresses or headers, or otherwise mislead others about a sender’s identity or origin;
(vii) Use while driving or otherwise in an unsafe manner;
(viii) Harvest or collect information about third parties or End Users without prior consent; send bulk communications or other content without the recipient’s prior consent;
(ix) Use any device, system, network, account, plan, or the Services in an unauthorized manner or in excess of reasonable business use;
(x) Take advantage of, bypass, exploit, defeat, disable, or otherwise circumvent limitations of the Services, security mechanisms, or compliance with this AUP or any law;
(xi) Intercept, capture, sniff, monitor, modify, emulate, decrypt, or redirect any communication or data for any purpose.
Customer may not sell, resell, sublease, assign, license, or sublicense the Services or any component thereof or use or offer the same on a service-bureau or time-sharing basis.
THE SERVICES ARE NOT DESIGNED, MANUFACTURED, INTENDED, OR RECOMMENDED FOR USE FOR ANY HIGH-RISK OR FAIL-SAFE PURPOSE OR ACTIVITY OR IN ANY ENVIRONMENT WHERE FAILURE, INTERRUPTION, MALFUNCTION, ERROR, OR UNAVAILABILITY COULD RESULT IN SUBSTANTIAL LIABILITY OR DAMAGES, PHYSICAL HARM OR PERSONAL INJURY, DEATH OR DISMEMBERMENT, OR PROPERTY OR ENVIRONMENTAL DAMAGE. CUSTOMER SHALL NOT USE THE SERVICES FOR ANY SUCH PURPOSE OR ACTIVITY OR IN ANY SUCH ENVIRONMENT.
The list above is not exhaustive or exclusive. For purposes of this AUP, “End User” means an individual user of the Services, and may be a natural person, and may include but is not limited to a Customer’s employees, consultants, clients, external users, invitees, contractors and agents. Except as otherwise provided, terms defined in the Agreement have the same meanings when used in this AUP.
We may act immediately and without notice to suspend or terminate the Services if, in Our sole discretion, Customer’s or its End Users’ use of the Services violates the terms of this AUP.
Last Revised: March, 2019