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We Build Innovative Tools for Remote Contact Centers
Leveraging our global network partners and secure scalable infrastructure, we are passionate about offering a world class omni-channel engagement platform to empower you to achieve greater results in your prospecting, sales, and support efforts.
Set up multiple remote teams, track their activity in real time.
Build a team of the best sellers.
Deskforce Predictive Dialer will connect and dispatch your hottest and best leads to your sales team. Deskforce cloud infrastructure is equipped to service small and large contact center. At Deskforce, we make every conversation high definition.
Automate your outbound dialing, eliminate dead time between calls, and increase the overall efficiency of your contact center
Automate the dispatch lead process by connecting your best leads from your best affiliate, marketing campaign or landing page to the right agent as soon as he logs in.
Integrated with your CRM or Platform via API, Deskforce updates your records with call recordings, call updates & call statuses to streamline your operations and consolidate your data.
Deskforce’s Predictive Dialer provides you with intelligent automated dialing power that feeds your pipeline. Detect all no answers statuses including Answer Machine, Black List, DNC, ease the process for managers to upload or recycle leads, build campaigns, enable your reps to be connected to only live answered leads.
Increase your answer rates, your rep productivity, decrease your spam ratio on your phone numbers and increase your engagements by 400%
Intelligent Cloud Contact Center
Expect more from your communications platform. Experience our API-driven, dependable, feature-rich, Cloud based business communications solution.
Inbound or Outbound calling, Deskforce has you covered! Features include queue management, skill based routing, call back functionality, phone number tracking, click to call and call pop up.
No downloads, or phone configurations .Your reps login, and call, while managers can monitor performance, and keep track of analytics.
Easy to use
Deskforce’s easy to use products are rapidly deployed, User-Friendly, and equipped with industry leading technology.
Provide a better experience for your customers and agents.
Scalable & Integrated
Deskforce fits with your current sales and support stack! Integrated with your platform and CRM, Deskforce reduces the time it takes to get your business up and running.
Deskforce guarantees a positive, user-friendly and convenient interface, enabling users to easily communicate and engage their contacts.
Round the Clock Support
Deskforce has multiple offices around the world, ready to address your questions and concerns at any time throughout the day.
Turn your communication system into a competitive advantage
Raise your standards and exceed your expectations. Start today by requesting your free demo.